NHP Returns Request

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NHP Return Form

Please use the form below to lodge all return requests with NHP. If you require further information on NHP’s Returns policy and process, please view our Returns Guide or NHP’s Conditions of Sale.

NHP Returns Guide

Have a question about an existing return request?

Contact our Customer Service team on 0800 NHP NHP and quote either your claim number or your case reference number (if known).

NHP Account ID

Company Name: *

Contact Name: *

First Last

Email Address: *

Phone Number (no spaces): *

Return Type: *

NHP Sales Order (SOR) or your Purchase Order number: *

NHP Invoice Number (SIN) the item(s) appear on:

Your internal claim number or reference (if applicable):

Please provide us a brief description of the reason for the claim

Please enter your items for return. For more than four items, please include details of one item below and attach your internal claims document before submitting.

Item No.*

Qty.*

Item No.

Qty.

Item No.

Qty.

Item No.

Qty.

Please Note:

Claims may be rejected if information is missing, if the item is non-stocked or deemed otherwise not returnable.

A restocking fee may be charged for items outside of the terms outlined in the Returns Guide.

If you have an internal claim request document, please attach it here:

Please attach a photo of the items, in acceptable condition as per the NHP Returns Guide:

By submitting this form you agree to NHP's Return Terms. Issuance of a Return Merchandise Authorisation does not constitute assumption of any liability or imply that the product will be covered by product warranty, or that a replacement product or a credit note will be issued upon receipt of goods to NHP.

I agree to NHP's Return Terms. *

NHP wishes to advise that as of the 1st January 2019 NHP will no longer provide a return freight service for Goods being returned by Customers. For further information, please see the Goods Return Process.

NHP Returns Request

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NHP Return Form

Have a question about an existing return request?

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